Cristaxi SRL, Suceava

Şoferul care mi-a transportat familia urmarea meciul Simonei Halep pe tableta in timpul călătoriei şi a încasat o suma fără ceas şi fără chitanţa!

If you happen to be a non-Romanian tourist travelling in Suceava, beware! This is the very taxi service you have been warned about in all the bad reviews about dishonest Romanian taxi drivers (and the businesses they belong to). Several days ago my non-Romanian speaking husband and our 8 years old son travelled with them, the child forgot his bike helmet in the car and we got the chance to feel the brunt measure of dishonesty and lack of professionalism and respect for their clients. Starting with the mind numbing conversation that we had with their operational coordinators and ending with their owner/manager, Mr Chihaia. We called on three occasions asking to be assisted in some manner to retrieve the property and we also had some disappointing face to face communication with a very narrow minded, self entitled manager, the previously named Mr Chihaia. The training he has provided to his staff and what he told us directly was that the taxi firm does not deal with lost property and we need to address our request to the Suceava Mayor’s office or police! Something is definitely wrong there guys! Because living in a civilised society has made us expect curtsy and some willingness to resolve the clients’s problem, I was shocked to hear that the manager perceived the fact that we openly announced our intention to leave a negative review about their service as a threat! Mr Chihaia also thinks that he is the only one recording the calls... it’s normal practice everywhere, to try to improve the service. You have a long way to go in order to reach that moment. Well Mr Chihaia, here you have it, not a threat, I have no desire to waste my time and energy in a gangster style communication with you - probably the kind of communication you are used to. I am warning everyone, your taxi firm is rubbish, no respect for the clients and no curtsy to resolve a very straight forward problem.

Soferii de la aceasta firma sunt nesimtiti si fara caracter......cu alte cuvinte sunt niste gunoaie